Generation Gaps

Workshop Overview:

Welcome to the Generation Gaps workshop.  The workplace can present challenges to management in terms of handling the different generations present.  As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.

While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it.  Both the young and older worker has many ideas to offer, which can help the organization thrive in the marketplace.  Learning how to deal with the generation gap at work will help you become a better manager or co-worker.

This workshop will help you understand the various generations present at work and understand what motivates them and how to deal with them on a daily basis.  Before we start learning about the generation gap at work, let us begin our session with an activity that will help us get ready for learning and learn more about each other.

Workshop Objectives:

  • History behind generation gaps
  • What are traditionalists
  • What are baby boomers
  • What are Generation Xers
  • What are Generation Years
  • Differences between each type of generation
  • Finding common ground among the generations
  • Conflict management
  • Leveraging the benefits of generation gaps at work

Course Module:

Module One: Getting Started

  • Workshop Objectives
  • Pre-Assignment Review

Module Two: History

  • What Generations Exist in the Workplace
  • What Defines a Generation
  • What this Means in our Workplace
  • Case Study
  • Review Questions

Module Three: Traditionalist

  • Their Background
  • Their Characters
  • Their Working Style
  • Case Study
  • Review Questions

Module Four: Baby Boomers

  • Their Background
  • Their Characters
  • Their Working Style
  • Case Study
  • Review Questions

Module Five: Generation X

  • Their Background
  • Their Characters
  • Their Working Style
  • Case Study
  • Review Questions

Module Six: Generation Y

  • Their Background
  • Their Characters
  • Their Working Style
  • Case Study
  • Review Questions

Module Seven: Differentiations Between

  • Background
  • Attitude
  • Working Style
  • Life Experience
  • Case Study
  • Review Questions

Module Eight: Finding Common Ground

  • Adopting a Communication Style
  • Creating an Affinity Group
  • Sharing Knowledge
  • Case Study
  • Review Questions

Module Nine: Conflict Management (I)

  • Younger Bosses Managing Older Workers
  • Avoid Turnovers with a Retention Plan
  • Breaking Down the Stereotypes
  • Case Study
  • Review Questions

Module Ten: Conflict Management (II)

  • Embrace the Hot Zone
  • Treat Each Other as a Peer
  • Create a Succession Plan
  • Case Study
  • Review Questions

Module Eleven: The Power of 4

  • Benefits of Generation Gaps
  • How to Learn from Each Other
  • Embracing the Unfamiliar
  • Case Study
  • Review Questions

Module Twelve: Wrapping Up

  • Words from the Wise